May 5, 2021

Episode 9: Leveraging Change Management Tools for Telehealth Implementation

West Tennessee Healthcare’s Claude Pirtle, MD, Chief Medical Information Officer, and Scott Krodel, Chief Information Officer, share how the pandemic shaped their rapid cycle development of system-wide telehealth implementation. Learn how they leveraged John Kotter’s change model to gain acceptance from key stakeholders and communicate the vision, as well as how early wins have shaped long-term solutions in telehealth and remote patient monitoring.

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Claude Pirtle, MD

Claude Pirtle, MD

Chief Medical Information Officer

Scott Krodel

Scott Krodel

Chief Information Officer

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